Sunday, September 23, 2012

Claiming items sent from other countries to the Philippines via EMS

Is it your first time online shopping? Expecting a gift from a relative / friend? If the shipping method used was EMS (Express Mail Service) make sure you read the steps below.

EMS is also known as USPS Express Mail International (United States), Parcel Force (UK)

To learn more about EMS, you can check out this article: http://en.wikipedia.org/wiki/Express_Mail_Service

Here's some guidelines when you're expecting a package / parcel sent from other countries to the Philippines via EMS.

Tracking Number is King
Make sure you have your tracking number so you can track your package online. You should be provided with a tracking number if you ordered online. If you were not given any or if it was sent to you by someone ask the seller / sender for it if.

Usually EMS tracking numbers start with EE followed by 8 or 9 numbers then followed by 2 more alphabets which show the country of origin. So for example a tracking number for a package from China to the Philippines would look like EE123456789CN.

Tracking Your Package
I suggest using this website http://www.17track.net/IndexEn.html , it's already linked to all EMS tracking sites.

Here's how you use the tracking site: Click on the image to enlarge



Tracking a package is done on the EMS tracking website of the COUNTRY OF ORIGIN. (I am not sure if Philpost tracking is just not working or you would really need to track it from the origin).

What does my Tracking Status mean?

Posting - Your packaged was shipped by the sender. Wait for further updates.

Dispatch from Sorting Center (FOREIGN CITY'S NAME)  - Your package left the current postal area and it's on its way to another postal area (it might be another postal center in the same country or on its way to the Philippines). Wait for further updates.

Arrival at Sorting Center (FOREIGN CITY'S NAME)  - Your package arrived at another postal area on the country of origin. Hopefully it will be dispatched soon to the Philippines. Wait for further updates.

Arrival at Sorting Center (REPUBLIC OF THE PHILIPPINES MNL CMEC EMS) - Your package arrived at Manila, the package might be on its way to your local Post office or if you're unlucky it will be held by customs. Wait for further updates.


Attempted delivery (REPUBLIC OF THE PHILIPPINES PHZONE7 )

What it means: Your package is in your local post office. The post office attempted to deliver your package or your notice card but it was not successful due to the following  reasons:
- you or an authorized representative were not available to accept it
- postal office scheduled it to be delivered but they were not able to do it (ex. there's been a lot of deliveries and your package didn't make the cut, postman is absent, vehicle failure etc.)

What to do: Call your post office, give them your tracking number and ask them if they will be delivering the package or if you would need to pick it up.


Handed over to Customs (REPUBLIC OF THE PHILIPPINES MNL CMEC EMS)

What it means: Your package caught the eye of customs official, the package is in the custody of EMS Pasay. It doesn't always mean that you would pay taxes, but your item will be inspected by a customs officer. He will determine how much taxes you would need to pay or if it's exempted.

What to do: Start praying that you won't get a customs officer na halang ang kaluluwa. You would need to claim your package in Pasay (if you're in Metro Manila). If you're outside of Metro Manila you would might need to contact EMS to forward the package to your local post office (if they haven't forwarded it yet, but usually they do).


Released from Customs (REPUBLIC OF THE PHILIPPINES MNL CMEC EMS) - You have claimed the package from the customs office in Pasay.

Delivery (REPUBLIC OF THE PHILIPPINES MNL CMEC EMS) - Your item was delivered to your doorstep (this is getting rare nowadays) or you have claimed the package from the customs office in Pasay. Congratulations!


you would be sent a notice card that will come via snail mail
prepare the following
2 valid IDs
money to pay for postage (P40) and taxes (can range from P0 to 300% of your item's value, I suggest preparing at least 75% of your item's value if you don't want to waste your time)
s


Claiming the package from EMS in Pasay
Claiming the package from the Post Office


Useful Links:

203 comments:

  1. Does EMS delivers on a Saturday?

    ReplyDelete
    Replies
    1. Ask ko lang po kung anung ggawin kapag lumampas na ung due date sa ems for pick up ? At sa tracking status "in transit" anu po nang ibig sabihin nuh ? Salamat

      Delete
    2. Why my mail attempted to delivery
      My mail isn't arrived at my address.post office

      Delete
    3. Ano pong meaning nito

      Returned from Customs (CUSTOMS STATUS: Import authorized?

      Delete
    4. Ganon din sa akin.. Ang alam ko is ibabalik sa Phil post. Tapos ipapadala sa atin.. 😁

      Delete
    5. Same. Ano na balita sa package nyo?

      Delete
    6. Hi, my package is also in current situation Returned from Customs (CUSTOMS STATUS: Import authorized)
      Was yours delivered sa bahay?

      Delete
    7. paano co po ba malalaman kung dumating na po ang package? thank u po sa sagot..

      Delete
    8. My boyfriend give me a gift at ito ay ngpadala ng parcel pero tanong ko lang po bakit anlaki ng babayararan ko sa clearance fee 46 thousand pesos legit po b un sana msagot po ng custom immediatly

      Delete
    9. @cole musta yun package mo, nakuha muna and paano

      Delete
  2. I got the tracking number and checked it. Currently it is "enroute to delivery office" is it already in provinces office?they posted it last week but i am still waiting until now. I am worried if i cannot have it i cannot proceed to the embassy.

    ReplyDelete
    Replies
    1. it's probably in transit to / already in your local post office, best thing to do is to call your local post office and ask them if they already have the package

      Delete
    2. Hi, I have just read you blog, and it is written well. I do have a question, what local post office should I contact? there are about 4 PO here in sampaloc, and i don't know which one to contact.Thank you.

      Delete
    3. Hi! Nice blog, thanks for the information!
      I am currently in the same situation, "En route to delivery office" is written. Is it mandatory there to go and fetch the parcel at the local office, or is my friend going to receive directly the parcel in his place?
      Thanks !

      Delete
    4. Thank you for the tips and ideas, I have a package which came from Africa, My friend told me that it will take 48 hours or more to get to the Philippines since he sent the package yesterday. Im just waiting for the parcel, I"m from Metro Manila, Is there a chance that it will not be forwarded to the custom, The package is so much cost, will they open and check the package?? I'm nervous that they will charge me a big amount if they will found out how much cost inside the package.

      Delete
    5. Worker Needed soon with $300 Weekly allowance in USA. contact me with your Details if anyone like to work as House Work,Gardener soon and Driver. roberthandersonhall500(@)gmail.com

      Delete
  3. hello , my package is now in customs. can they forward the package to my local post at dun na babayaran any taxes n dapat bayaran? i have no idea..but ill cross my fingers and gather as much info as i could. thanks

    ReplyDelete
    Replies
    1. Are you outside of metro manila? I believe they don't forward items to post offices inside metro manila.

      Better call EMS, based on their facebook page, (https://www.facebook.com/EXPRESSMAILSERVICEPHIL/info) their phone numbers are (02)8544621, (02)854-52-57, (02)8543580. Ask them if they can forward the item to your local post.

      Delete
    2. hi my package is now in customs as well but the problem is they hold it dues to some violations.we pay them already aboutthe 50% of the violation fee but they are not yet delivered it in the house.

      Delete
  4. Hi! I tracked my package using the site you mentioned and it says "Item for Customs examination, PHILIPPINES" and is still classified under "In Transit". On the other hand, the website where I bought the item from says that the package is "Handed over to Customs". Should I wait for a notice card or should I go directly to EMS Pasay? I live within Metro Manila but I have to leave for Cebu for about a month.

    ReplyDelete
    Replies
    1. It's most likely that the package is already in EMS Pasay, But I suggest calling them first and ask them, so you don't waste time, try (02)8544621, (02)854-52-57, (02)8543580

      Delete
    2. through mobile ba yan? how can i put their number? just simply copy these numbers that you've mentioned and dial it?

      Delete
  5. Hi my package arrive already and it say its Attempted delivery (REPUBLIC OF THE PHILIPPINES PHZONE7 ) and i try to check on the website you given and i need to pick up the item...but i dont know where to go the address i put in package is in province. Do i need to go on local post or go manila?

    ReplyDelete
    Replies
    1. Hey Rianty, It's likely that your package is in your local post office. Call your post office first, give them your tracking number and ask them if they will be delivering the package or if you would need to pick it up.

      Delete
    2. Can you please help me track my package? until now the website is not updated. Tracking number is EE500545810MV. Thank you

      Delete
  6. Can you please help me track my package? until now the website is not updated. Tracking number is ED103744249IN. Thank you

    ReplyDelete
    Replies
    1. cool, looks like the item was already delivered/picked up

      Delete
  7. Hi. I got this message when I tracked my package-----"2014-05-10 11:27, Turn-over item to next office, PHILIPPINES". What do they mean by next office?

    ReplyDelete
    Replies
    1. Probably sent to your local post office, call them up, ask them if they have your package and if you need to pick it up

      Delete
    2. The local post office says the package is still in manila, but the tracking says it has left manila. What do I do aaaaa

      Delete
  8. Replies
    1. They're closed on Sundays so they probably don't deliver on Sundays as well

      Delete
  9. Hi! I am expecting a foreign parcel from UK last April 10,2014. I tracked my package using the site you mentioned and it says "Item for Customs examination dated April 30,2014.Tracking number CP683260135GB.Can you please help me the disposition of the said parcel.thanks

    ReplyDelete
    Replies
    1. It looks like the package is up for customs examination, you probably need to pick it up at EMS if you're in Metro Manila. If you still don't have the notice card, you can call them up and ask for status.

      Delete
    2. Hi! May I know if you received your parcel already? I checked your parcel's status using the tracking number you provided and the latest update there is "en route to delivery office" which is is exactly the status of my parcel now.

      Delete
  10. Hi, her's what I got when i tracked my package- 2014-04-27 05:07, Depart USPS Sort Facility, MIAMI, FL 33112. It departed last April 27 and the status is still transporting. Does it usually take more than a month to transport? how come it not in the country yet? Thanks

    ReplyDelete
    Replies
    1. Delivery time varies e. If it's regular airmail, usually 3-4 weeks and can take up to 2 months. If EMS dapat 7-10 days lang.

      Delete
    2. USPS First-Class International Package po. Ano po kaya nangyari? Until now "still transporting" yung item.

      Delete
  11. Hi,
    i just want to ask for help. what does it means if the site says, in custom, manila philippines..Arrival at inward office of exchange, MANILA, PHILIPPINES. . the number you given doesnt picking up their phone.. kindly please help me.

    ReplyDelete
    Replies
    1. Hey Bheng,

      The number was taken from their facebook page and it lookks like its still the same numbers.

      I've also seen a lot of comments about having a hard time connecting, a lot of people take time to post on their facebook page just to criticize their hotline. Based on the comments there here's some tips
      - try calling between 10AM-4PM M-F
      - if nobody's answering try it again after a couple of hours

      Delete
  12. Hello ..I am gine ..my boyfriend send me package box content a few chocolate and a card from korea via EMS and that was last week..but until now it still not deliver in my home.how can I get it I thought they would calling me for info of my items..please response.. I am from Davao province

    ReplyDelete
  13. Hi
    My boyfriend from korea send me package box content a few chocolate and a card via EMS. .and it was on last week pa.until now it was not deliver in my home..I dont the process to claim it..please response? ?
    I am from Davao

    ReplyDelete
  14. (Turn-over item to next office). Has anyone ever seen this status before? What they mean exactly. It doesn't mention anything about customs. It arrived here on the 3rd, and that's the status since then. I live in Mandaluyong.

    ReplyDelete
    Replies
    1. expect your package will be delivered in 3 to 4 weeks... If you have friends from post office then you have the advantage to process your thing... :) tip: you should at least be friends with someone from the post office...

      Delete
  15. Hi, I am expecting a package from the UK. The delivery address is in Taguig. The tracker only allows me to track it up to the point of departure from the UK. Have you any idea when it arrives in Manila, where it will go for sorting? I know it's a long shot but it is already past its delivery date. Thanks

    ReplyDelete
  16. Hello po. I have items delivered from Korea po. According sa tracking site that they gave me, it's handed over customs but accdg to the tracking site that you gave, it's transporting? What does it mean po?

    ReplyDelete
    Replies
    1. My parcel is currently in customs for inspection too according sa tracking site na binigay sa akin at katulad ng sayo for transporting din siya. Feeling ko di pa naaupdate dito sa Philippines. May pag-asa pa kayang maideliver yun to my home pagkatapos mainspect? Kasi from Malaysia lang naman siya and the value is not in dollars at yung tatlong naunang parcels na pinadala sa akin from Malaysia sa bahay ko diniliver.

      Delete
    2. hi, did you get ur parcel already? If so, how long did it stay in customs? How did u pay the tax? Thanks in advance for your reply...

      Delete
  17. Hello po..ask ko lng po..f cellphone po ung parcel mo..mostly mag kanu po ung tax nun? First itme ko po kc tru online buying..thanks po...

    ReplyDelete
  18. How long does an item stay in customs?
    If there is any tax to be payed, how or when can we pay it?

    ReplyDelete
  19. Hi I have send a package to my sister for cebu philippines from uk. I send it on july2nd . Until now july 30 still in manila process for delivery its been 2 weeks that saying that when evertime I check online with tracking number.Any clue whom to phone to ask about the package I got really frustrated .

    ReplyDelete
  20. Hi friend,

    I have sent several packages to philippines from US via USPS priority mail. The latest tracking status is "enroute to delivery office". All of them have not been delivered and the longest time for a package to stay is one month. Tracking: CW692575132US. The receiver has visited the post office and they could not find the package. Do you have any idea on what happened on the package? How could I find the package?

    Thanks,

    George

    ReplyDelete
  21. Hi balak sna namin mag padala ng mga beauty products galing thailand.
    Kaso iniisip q gaano basila kalaki mag tax? Taytay ang location q so ibig sbhn if ever na mag pa ems aq hndi q na sanmain branch kkunin sa pnaka malapit na philpost nlang ganun po ba?

    ReplyDelete
  22. my package flew your airline companies of Filipin in Kazakhstan as it will take time?

    ReplyDelete
  23. Guys try niyo mag-email sa philpost about your concerns ganun kasi ginawa ko nag-reply naman kaagad sila

    ReplyDelete
  24. Hi the status of my Parcel says in Customs and the event says Transporting , does this mean that my parcel is already cleared of customs and its on it way to our local post office or the item is being transported to EMS Customs for inspection

    can you please clear this one for me thanks a lot

    ReplyDelete
  25. Na track ko na po ung package ko transporting po nkalagay ano ibig sbhin nun??

    ReplyDelete
  26. Hi! How much po ba usually ang tax pag 40 usd lang ang halaga ng parcel at nasa maliit na lalagyan?

    ReplyDelete
  27. if my parcel arrived at the EMS sorting center, how long will it take to deliver to its destination: example to Province of La Union?

    ReplyDelete
  28. Hello po paano q po b e claim ung parcels q ang sabi nung june 6 2014 p dumating ca manila.ang problema po nkabalik n aq overseas. Nka care off din po un xa kuya q peto until now alang balita.its been 4mos na po un.any contact numbers po m pwedi kung tawagan?thank u po...from uk plapo un.

    ReplyDelete
  29. bakit po ganung last oct 4 pa prina process ng custom hanggang ngaun wala pa rin ung box. san po ba ako pupunta post malapit samin ? or tatawag sa custom ?

    ReplyDelete
  30. hello po, ano po ibig sabihin nito mam:The EMS item is at Philippines EMS Sorting Center..i am from cebu....where do i have to get my package..tnx

    ReplyDelete
  31. Ma'am, i tracked my package, and this appeared. deliver po ba or i have to pick it up in a certain office? tnx

    10/16/2014 2:43:00 PM Posting of item
    JAPAN
    10/16/2014 11:18:00 PM Receive item at origin country gateway
    JAPAN
    10/17/2014 10:03:00 PM Prepare dispatch to destination country
    JAPAN
    10/18/2014 9:35:00 AM Dispatch to country of destination
    JAPAN
    10/24/2014 6:51:10 AM Receive at country of destination
    PHILIPPINES
    10/24/2014 3:33:09 PM Turn-over item to next office
    PHILIPPINES

    ReplyDelete
    Replies
    1. Did you able to get your parcel and pay taxes?

      Delete
  32. This comment has been removed by the author.

    ReplyDelete
  33. hi question lang , lahat ba ng EMS package sa Pasay lang i-claim?

    ReplyDelete
  34. Tanong lng po mhanap q po b kaya ito last june p po ito pero wala talagang update tracking EE696770327GB and EE696770344GB ang tagal n po ala parin.

    ReplyDelete
  35. Hello Ma'am / Sir , Can you check my EMS Code Number if my package's is already in your EMS office, This is my EMS code EM330314686KR , EM330314709KR , EM330314690KR

    Thanks,
    Mae

    ReplyDelete
    Replies
    1. Ma'am pls help to check mine po mag 15 days na galing manila EE188423891ID

      Delete
  36. PLEASE HELP ME LOCATE MY SMALL PARCEL! EE560298545GB it contains keys to my condo! Im stuck in the hotel up to now!! Where is it?? Please help!!

    ReplyDelete
  37. Hello, I sent a package/box of Christmas gifts to my boyfriend in Seychelles through manila post office on November 20. They guaranteed that it would be there within 10 to 15 days because it was air cargo. I checked the tracking number online and it said that it was sent out on November 22. Furthermore I emailed ems inquiring about where my package was and they gave me little info saying that it was forwarded to country of destination on November 22 at 8:58pm with PHMNLA / ZAJNBC bill # 0108 and flight #KL -0808 . It is already 15 days since it was sent out on nov 22 and im worried that it wont get to him on time because he is leaving the country for holidays. I just want him to get it on time so he has Christmas gifts to open from me. Please help me find my package. Been trying to call the numbers for customer service but although I reach it when it rings I can't get to them for some reason. The tracking number is CP101236249PH. Thank you kindly.

    ReplyDelete
  38. Hi, Can someone help me with my USPS tracking number "EK611216083US". i've been waiting for almost a month now (25 working days to be exact). My relative sent me a package(large envelope) Nov. 17, 2014 and said i should expect it 3-5 days from that date. Its December 16, but havent received it till now. do i have to wait longer? is this normal?

    ReplyDelete
  39. can you give me an idea if how much ang kailangan kong bayarang TAX for iphone5 and some chocolates?, ung iphone5 second hand n!

    ReplyDelete
    Replies
    1. Hi Berlin? did you get your Iphone na? My Brother send me an Iphone5 nasa Pilipinas na nung December 23 kaso dami holiday di ko sure kung makukuha ko pa. laki binayaran nya dun sa canada. until now wala pa.

      Delete

    2. 2014/12/23 12:11 PHMNLB,Philippines Item has been sent to customs in the destination country
      03:52 PHMNLB,Philippines Item has arrived in foreign country
      2014/12/22 16:50 PHMNLB, International shipment has arrived in a foreign country
      2014/12/16 10:50 MISSISSAUGA International item has left Canada
      01:35 MISSISSAUGA Item processed
      2014/12/15 15:34 TORONTO Item accepted at the Post Office

      Delete
  40. hi good day

    i have problem with EMS as i enter the the tracking number to the EMS site here comes out
    2014-12-19 20:25:00 SHENZHEN Posting
    2014-12-19 20:56:00 HQYY Despatch from Sorting Center
    2014-12-19 21:56:00 SHENZHEN Arrival at Sorting Center
    2014-12-20 00:01:37 SHENZHEN Despatch from Sorting Center
    2014-12-22 10:40:00 REPUBLIC OF THE PHILIPPINES MNL CMEC EMS Arrival at Sorting Center
    2014-12-24 13:35:00 REPUBLIC OF THE PHILIPPINES MNL CMEC EMS Released from Customs

    as your blog says Release form customs it means that you claim your parcel but in my case i didn't help pls thanks

    ReplyDelete
  41. Will i encounter customs problem in picking up my package with this status: Not delivered because no delivery service is avilable for this product or service at the specified delivery point. Addressee advised to pick up the item.

    ReplyDelete
  42. Hi please help I have a problem with Ems I track my mail and it says attempted delivery left notice card indicating where to pick up, but I didn't receive any notice card, I'm from Cebu, I went to the regional and central office but they don't know where my mail is, please help I don't know what to do next.

    ReplyDelete
  43. GOOD DAY! Can you please help me track my package? until now the website is not updated. Tracking number is EM392749762KR. Thank you

    ReplyDelete
  44. Gift4pinas is one of the best flowers shops in the Philippines. You can send to flowers, chocolate, teddy bear, gifts for girls, boys and mother in Philippines.Send gifts to philippines

    ReplyDelete
  45. Bakit yung item ko simula noong April 23, 2015 "Turn-over item to next office" parin? Yung office na tinutukoy ba yung sa lawton? malapit lang ako dun pero nag dadalawang isip ako kung sa pasay or sa lawton. RA975414195DE

    ReplyDelete
    Replies
    1. It's in your local post office.

      Delete
    2. were you able to get your package na po?

      Delete
  46. This comment has been removed by the author.

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  47. This comment has been removed by the author.

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  48. pls. need help
    why my package status is "not delivered to addresee advice for pick up but no address and contact number where to pick up the package?:(

    ReplyDelete
  49. HI. I NEED HELP...this is my forst time for EMS i ordered some BROMELIADS (plants) from THAILand... Everything is okay because the seller provided PHYTOCERTIFICATION so the plants wont be questioned..,it arrived in the PHILIPPINES and with customs LAST MONDAY (june22) as per my tracking but sad to say UNTIL NOW the package havent moved yet from customs...I AM ALREADY ANXIOUS... Was there a problem...I AM FROM VIGAN CITY, ILOCOS SUR and i should be getting my parcel locally at PHIL POST VIGAN BR.... what do you think was the problem???

    ReplyDelete
  50. Hi! I need help. My sister mailed a lipstick from US via USPS and i tracked the package and it says "Processed Through Sort Facility Philippines" and "Your item was processed through a facility in PHILIPPINES on July 7, 2015 at 10:15 am. The item is currently in transit to the destination." what does that mean? Does that mean that the package is on its way to my address or is it on its way to the post office?

    ReplyDelete
  51. Hi there. Bought an item via online in Japan last June 29. The last status I got was In Customs dated July 3, 2015. Until now, no package for me from the local post office. Is it really that long? Thank's in advance. God bless!

    ReplyDelete
  52. HI I JUST WANT TO ASK USUALLY GANO PO KATAGAL NAGSSTAY YUNG PACKAGE SA CUSTOMS? AT IF EVER PO PWEDE PO BANG KUNIN MISMO SA CUSTOMS YUNG PACKAGE DIRECTLY? THANK YOU PO.

    ReplyDelete
  53. Please help me track the package i sent to finland last sept. 12, pa when I checked today Sept. 16 na still eto pa din ang nsa status nya :12.09.2015 08:31
    Send item abroad (Export)
    Mnl Cmec Ems
    Finland

    so that means hindi pa ba nakakaalis ng pinas yan 4 days ago pa yan tracking no. EE516229381PH

    ReplyDelete
  54. Please help me to track the package that my friend send to me from UK. Here's the tracking number PBUF0449148. He send it on 24 ot september and it delivered in 25. they say that it takes 3-5days the delivery. Its already 29 now. I don't know if it's already in the customs here in Philippines. Im from Tarlac

    ReplyDelete
  55. Please help me to track the package that my friend send to me from UK. Here's the tracking number PBUF0449148. He send it on 24 ot september and it delivered in 25. they say that it takes 3-5days the delivery. Its already 29 now. I don't know if it's already in the customs here in Philippines. Im from Tarlac

    ReplyDelete
  56. I am from Serbia,living in philippines,my family sent me a package on tha 8-of september,and when i track it online its saying -Arrival at intenational place of exchange 26-of september,if someone can help me,it would be very nice

    ReplyDelete
  57. Hi. Please help. I sent a package to india. And it says "departed from export office manila". I'm not sure what it means. And its been seven days already. I'm now worried if my brother will not receive my parcel. Please help. It would be very nice of you. Thanks.

    ReplyDelete
  58. what does it mean when the status of my package from japan is "turn over item to next office" does it mean it will now go to our local post office or it will still be examine by the custom officials?

    ReplyDelete
  59. what does it mean when the status of my package from japan is "turn over item to next office" does it mean it will now go to our local post office or it will still be examine by the custom officials?

    ReplyDelete
  60. hello ? how about receiving money from other country ? thanks

    ReplyDelete
  61. hello owner of this blog..i like your blog its helpful..when i check the Tracking Number in the website you gave..it says its still in TRANSIT..but the sender called the Post Office and the Airport if the package is already arrived here in the Philippines..he says its already been here for 1 week..i called Philpost EMS hotline 2x..says its still in transit..is there anyway i can contact other than PhilPost?..i need to get the package soon before leaving Philippines..:(

    ReplyDelete
    Replies
    1. Updating...my package tracking is just update yesterday..-_-..
      2015-12-10 13:26 Philippines, Recieves at country of destination
      2015-12-10 17:13 Philippines, Enroute to delivery office

      nothing follows...hoping....and praying...xD

      Delete
    2. update..i call PhilPost..and it said nasa Quezon City Post Office na..i told them i haven't receive any notice..then she ask my name, address and contact number..and told me to wait for the notice..and i ask why?.I can go there personally she said..its okay but it will be hussle because they will not entertain you if you don't have the notice..come on seriously I have the Tracking number..;3

      Delete
    3. Update...this will be last..I already got my package kanina sa Quezon City Central Post Office...I'm lucky maybe cos i only pay 100 pesos Philpost fee..nothing else..pagpasok ko palang don..my heart is raising..super kabado..si mr customs, open box, check the items close and scotch tape niya..then ayun na..go home..i was happy i got the package safely..hope everyone will be like me..walang fee makukuha maliban kay Philpost..

      ps..hindi na 40 pesos..its 100 pesos..may memo nakalagay sa window..thats all..

      Delete
  62. Valuable information ..I am delighted to read this article..thank you for giving us this useful information.
    Send gift certificates

    ReplyDelete
  63. I ordered 10 fan belts from china, they send by EMS. I tracked it, it arrieved at Manila import office on 5 Jan. Also on 5. Jan. is marked: Held for costoms inspection. So since pne week nothing happend. Will something happen or do I have to do something?

    ReplyDelete
  64. Pwede po magtanong first time ko po kasi magpadala dito po kasi ako ibang bansa at may inaasahan po akong package galing jan sa pilipinas nung ano po ibig sabihin pag sinabi ganito " recieve item at origin gateway"??? Hmmm

    ReplyDelete
  65. I tracked my packed and I got the "Held for Customs Inspection" status.
    It was there since October 20, 2015.
    What do I need to do?
    Please advise.

    ReplyDelete
  66. I'm waiting for a document from Ireland.It's a regular mail.My credit card was charged in November 23 and the document was delivered from there but until now wala pa. 2 months have passed..

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  67. Hi just want to ask kasi yung status nung parcel ko kahapon "ARRIVE AT DESTINATION IMPORT OFFICE MANILA" Ask ko lang kung pwede na ba kunin yun and saan? Or kailangan ko hintayin yung notice nila via snail mail? Thank you so much.

    ReplyDelete
  68. Hi? Yung parcel ko po kasi yung status na is "HANDED OVER TO CUSTOMS". Ask ko lang kailangan na po ba puntahan sa Pasay Post Office yun kahit wala pa po dumating na notice claim card sa akin? Thanks po.

    ReplyDelete
  69. EE501307459PH
    Receive at country of destination,Qatar,2016-01-17 16:34
    Transit
    ask ko lang po kung kapag ganito nakarating nkaya to sa qatar? almost 1 week n npadala dto sa pinas// salamat

    ReplyDelete
  70. Hello po galing po china yunf package ko and sa silver cargo sya naka send saan ko po sya pwede makuha ?may silver cargo ba sa pinas ?

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  71. Is this still up? I'm not really sure what is holding my package cause this is my first time. I'm from Baguio so im not really sure if they will inform me

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  72. i just want to verify this tracking no. 204258169800
    its origin was in united states, the package was door to door delivery. . unfortunately it was on hold at sort facility international airport authority philippines..i never receive any notice for any violation feea as what the custom officer rose tan called to me. . she asked me to pay 17,900.00 for the violation, please help me to verify it so that it will be clear. . thank you im from outside metro manila. .at sa silver cargo po siya naka send,ask ko lang kung merong silver cargo dito sa pilipinas. .yan po ang tracking #

    ReplyDelete
  73. i just want to verify this tracking no. 204258169800
    its origin was in united states, the package was door to door delivery. . unfortunately it was on hold at sort facility international airport authority philippines..i never receive any notice for any violation feea as what the custom officer rose tan called to me. . she asked me to pay 17,900.00 for the violation, please help me to verify it so that it will be clear. . thank you im from outside metro manila. .at sa silver cargo po siya naka send,ask ko lang kung merong silver cargo dito sa pilipinas. .yan po ang tracking #

    ReplyDelete
  74. What if yung tracking number nawala? :-(

    ReplyDelete
  75. I have a package that has been in customs for inspection since the 10th March according to Philpost tracking.I have emailed and Txt the numbers on the Philpost tracking website for information but have had no reply. How long does it normally take for customs clearance. My tracking number is CJ505582726US

    ReplyDelete
  76. EE140148400TH.ito po ung pinadala ko na parcel, according sa tracking ng ems po nasa custom na since March 17 2016, (sent from Thailand March 15 2016) until now po wala pa po samin (la union) March 28 n ok.sana po dummating khit late na po

    ReplyDelete
  77. EE140148400TH.ito po ung pinadala ko na parcel, according sa tracking ng ems po nasa custom na since March 17 2016, (sent from Thailand March 15 2016) until now po wala pa po samin (la union) March 28 n ok.sana po dummating khit late na po

    ReplyDelete
  78. EE140148400TH.ito po ung pinadala ko na parcel, according sa tracking ng ems po nasa custom na since March 17 2016, (sent from Thailand March 15 2016) until now po wala pa po samin (la union) March 28 n ok.sana po dummating khit late na po

    ReplyDelete
  79. EE140148400TH.ito po ung pinadala ko na parcel, according sa tracking ng ems po nasa custom na since March 17 2016, (sent from Thailand March 15 2016) until now po wala pa po samin (la union) March 28 n ok.sana po dummating khit late na po

    ReplyDelete
  80. EE140148400TH ito po ung tracking no. My pinadala ko nung March 15 2016, MARCH 17 2016 NASA PHIL CUSTOM NA., PERO until now wala pa natangap sa amin sa La Union . Patulong nmn po please.

    ReplyDelete
    Replies
    1. Hi. Do you already received your package? Upon checking, status says "unsuccessful delivery". You might want to consider calling your local post office or personally go there to check if your package is still there. Baka nahirapan sila hanapin yung address nyo etc. you can check your package status here: http://tnt.phlpost.gov.ph/index/

      Delete
  81. hello po ask ko lang gano katagal sa customs yung package?i sent pa kqge po kasi from phil to india,hanggang ngaun nsa customs pdin,2days plng nmn s customs.

    ReplyDelete
  82. This comment has been removed by the author.

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  83. send teddy bear to philippines :- Pinas Gifts is offering Philippine flowers and gifts with quick delivery and great customer service. Free Philippine Flower Delivery almost everywhere in the Philippine Islands. Gift Philippines, Gifts Philippines, Flower Philippines, Flowers Philippines, Send Gift to Philippines, Philippine Flower Delivery.

    ReplyDelete
  84. hello brother .. my tracking status shows that "" enroute to the delivery office ""

    actually it showed "" released by customs as you have stated above""

    it is a phone from ali express and they send it via sweden post before 45 days from now

    its actual value was 124 $ but the mentioned value on parcel is 50$

    everything was fine but i don't know how long i need to wait

    my tracking number is "" RE807995975SE ""

    please brother tell me something that i have to do

    actually i went to the local post office thrice {week after week}

    they started enquiring me about what's inside but i said that just a gift from my friend

    actually i am a medical student

    so some of my fellow students send a parcel {gift} for me from there is the thing i used to stay

    on seeing the tracking number itself they used to ask such questions isn't it?

    so please help me ..

    please please

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  85. where is your location in manila, because I need to claim the package from US

    \

    ReplyDelete
  86. where is your location in manila, because I need to claim the package from US

    \

    ReplyDelete
  87. MY LATEST STATUS OF MY ITEM IS BLANK (NOTHING WAS WRITTEN) What does it mean?

    DATE and TIME STATUS OF YOUR ITEM COUNTRY
    May 13 2016 2:37PM ------ PHILIPPINES

    ReplyDelete
  88. This comment has been removed by the author.

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  89. hi what if may tracking no starts woth H where do i track it ?

    ReplyDelete
  90. hey brother ! i am sparkle

    first enter your full ref number while questioning

    after that instead of just asking question you itself google it so that you can gain more info may be better than i said !!!! after that you can solve others doubt ! BE a spark and just google it in after ship 17 track and so much websites !!!


    see u bro ?????

    ReplyDelete
  91. i learned a lot on your blog, same with me...
    i ordered in aliexpress last june30 2016, arrived in Ph last july4, until july25 the packaged is in thier hand, i just kept messaging my cousin in Ph to call EMS, they alwayz say its under computation for tax,,,after 21days in thier hand just for computation "they say" they release it, and today my wife will pick up this packaged in my local post office in puerto galera, they dont mention about the tax, im a bit worried maybe they open it, and i ask her again to opn this item directly in post office and send me the picture whats inside...hope tomorrow everything will be alright...

    ReplyDelete
  92. Thanks for sharing guidelines! One of my trusted brand in courier services Philippines is Orientfreight.

    ReplyDelete
  93. Hi, what does this mean?

    Your item was received by sorting center(REPUBLIC OF THE PHILIPPINES PHPHMNLB) at 2016-08-05 02:12:00

    ReplyDelete
  94. Hello, my Chinese friend gave me a gift and it's just a necklace. Will they charge me a big amount of money when I claim it from the post office? I called Philpost and they said I should claim it at Pasay Post Office.

    ReplyDelete
  95. Share ko lang po ang mga tips sa pag claim ng registered mail sa Philpost office sa inyong lugar. Kung ang tracking number ay may status na "Enroute to delivery office" at sa Metro Manila ipinadala ang item from abroad, after 3 working days, pwede na ito iclaim sa central post office kung saan ka nakatira. Example kung sa QC ang address mo, sa QC Central Post office mo ic-claim kahit walang notice card basta may dala kang valid ID at alam mo yung tracking number ng item. P112 ang postal fee per parcel. Kung maliit lang ang value ng kukunin mo, at hindi electronics,kadalasan kahit dumaan ng Customs, irerelease din nila ng walang taxes. Nakabili ako ng music albums at dvd sa CDjapan.com at naclaim ko ang parcel sa loob ng 9days sa aking local post office (kasama ang sat at sun sa bilang) at sa Ebay Korea, nakuha ko naman ang item sa loob ng 14days (kasama ang sat at sun). Pwedeng itrack ang parcel gamit ang Philpost tracker: tnt.phlpost.gov.ph may email address din sila sa philpost tracker page para sa mga concerns at mga tanong.

    ReplyDelete
  96. How much po tax ng Apple iPad Pro from Australia? Please give me an idea po, salamat!

    ReplyDelete
  97. Bat dalawang beses po yung enroute https://gyazo.com/8e82ff2e9fee2d8d19dcf0ca8ccc9b3b

    ReplyDelete
  98. i track mine and it says, "item for customs examination" but its been two weeks since then, is this normal?

    ReplyDelete
  99. Hey.. my parcel is showing enroute to delivery office. I live inside metro Manila. And I have not received the notice. What should I do? I am eager to get my post. Where should I contact

    ReplyDelete
  100. Hey.. my parcel is showing enroute to delivery office. I live inside metro Manila. And I have not received the notice. What should I do? I am eager to get my post. Where should I contact

    ReplyDelete
  101. hello i was reading your blog and i would like to ask if san ko po ba ipapadala if cebu yung address ko but lahat ng EMS from abroad e sa luzon lang lahat ipinapadala... do i have to choose san mas pinakamalapit or manila nalang? dami choices.. gusto ko lang po malaman kung kahit saan sa luzon pwede tapos ifoforward lang nila to visayas?

    ReplyDelete
  102. Hello.. Im from singapore and ive send a birthday gift to my friend in philippines.. I always check the status of the item.. Yesterday is says still in transit (5days).. Then today, when k checked again, its in custom examination and i quickly search what is about and i was like.. Im doomed.. What should i do to retrive it back? Should i send my friend to go there or wait for any more updates? Please, i need your help about this..

    ReplyDelete
  103. This comment has been removed by the author.

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  104. Hello! What does phzone7 in EMS mean? Please help me track a parcel sent to me from the Philippines to Japan. The tracking no. is EE061864552PH

    ReplyDelete
  105. Hi nasa customs n po yung baghe kokasi hinold po siya kasi daw my violation kami. pinay n po nmin ung first 10kktulan ng sa usapan para mdeliver yung package nmin at yung balnce is bbyran nlng pg dating ng package, pero hnggng ngayonhndp rin dinidilever..ano pong pwedenggawin ?

    ReplyDelete
  106. Ang status po ng package Ko undelivered ano po ba ang dapat ko gawin para makuha ito. Taga caloocan city po ako please help po.

    ReplyDelete
    Replies
    1. hi poh can I ask the status my package its sent last june 15 but didn't know right now where it its

      Delete
  107. June 1 2017 unsuccessful delivery due to other due to action retour nasa philippines na po package ko yan po ang status appeared sa tracking number ko taga caloocan po ako ano po ba magandang gawin ko puntahan need ko po kc talaga ang package ko. :(

    ReplyDelete
  108. Replies
    1. You can try tracking on this site: https://www.trackingmore.com/

      Delete
  109. Hi I need your help. June 22 pa nasa location na PHMNLB and nakasulat sa description Item sent to customs. Ang expected delivery po is 26 kahapon pa. How would I know kung kailan talaga madedeliver or if pipick upin ba sya. Also I dont know if may tax or wala please help me ��

    ReplyDelete
  110. Hello.. I have a package po from Metro Manila.. And as I track it it says that "DELIVERED TO DESTINATION POST" I am from CABUYAO, LAGUNA po. Where should I go po? PASAY Office or our Local Post Office?>

    ReplyDelete
  111. Just found this page can track ems packages: EMS Tracking.

    ReplyDelete
  112. Hello! My track says 2 Attempted Delivery then the next day it says "Departed from destination import office Manila" What does that mean?

    ReplyDelete
  113. Pls let me know if where are my items now why took so long to send it here in cebu. Please please please! EE167320123ID

    ReplyDelete
  114. This comment has been removed by the author.

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  115. My parents sent parcel from India to davao,while tracking its showing phzone7.but in post office they are saying it is still in manila and not yet reached davao.what I need to do now.

    ReplyDelete
  116. Sending and receiving parcels have become quite easier with international shipments. Downloaded the app of courier services Dallas and satisfied with their order delivery packages. Highly suggested to all looking for budgeted prices for their bulk transactions.

    ReplyDelete
  117. We are party of experts passing on regarded stack sending approaches that are expansive in accomplishment of the basic number of affiliations and the general open we serve. We outfit them with load relationship for
    Shipping from China to USA. Our ruler in the claim to fame has been a seen help for our clients as we offer them with leasing courses of action that are joined by their specific needs progressing with time. So be it a selective business fragment, or a wide relationship, if you are checking for one phase respond in due demand concerning payload affiliations, we are splendid to energize with you with our noteworthy affiliation needs.

    ReplyDelete
  118. Good afternoon sir I had sand post from UAE Emirates trc number EE426383263AE To lapu lapu city 6015 since 10 Dec till now not yet arriving plz fallow up
    Abdullah

    ReplyDelete
  119. Hoping yoy reply...
    My custom status says
    PHILIPPINES, Returned from Customs (CUSTOMS STATUS: Import authorized, no taxes or duties to be paid)
    Does it guarantee that my package will be delivered right at my doorstep?

    ReplyDelete
  120. Hoping you reply...
    My custom status says
    PHILIPPINES, Returned from Customs (CUSTOMS STATUS: Import authorized)

    What's meant? What should i do to getting the parcel? Thanks

    ReplyDelete
    Replies
    1. Ask ko lang po kung nakuha at may additional tax yung parcel nyo?

      Delete
  121. Hi Good Day, I Have A Parcel From Singapore And It Says On The Tracking Of The EMS Site, It Says "Delivery Attempted, Location: PHZONE7" I Really Dont Know What That Status Mean, Can Someone Tell Me What This Means? Thank You. Im Hoping For Your Replies Have A Great Day.

    ReplyDelete
  122. Hi good day , if i wasnt able to get the delivered package once because i'm not at home when is the next delivery day ? is it between 24 hrs?

    ReplyDelete
  123. Hi .i have been sent parcel from india ....know it's showing as held by customs....i dont know why...what should i do.....will i receive my parcel ? Help me out

    ReplyDelete
  124. Hi poh,totoo poh bah na may airport tax or clearance tax yung package na pinapadala mula sa ibang bansa pgdating dito sa pilipinas?Kase sinisingil ako ng 10,000 ng dyno courier for airport tax daw po bago nila irelease yung parcel ko.Thank you,,help me poh

    ReplyDelete
  125. Pa help nman post kung anong ibig sabihin ng delivery attempted in phzone7.. Taga sultan kudarat po ako at dumating post yung mail ko nong July 02 this current year lng.. Di ko Alam kung saan tatawag.. Galing ako sa post office yesterday pero sabi po. Papunta plang po sa Davao.. Pero bat ang tagal?? As in the guy in post office is not sure about the status of my mail.. I need it soon badly.. Pls help meme po.

    ReplyDelete
  126. Ano po meaning nito ?? Held at destination import office

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  127. Excuse me but, what is the location for PHZONE7?

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  128. please help why until now i cant find my parcel located ...they said delivery attempted but until now i cant find .

    ReplyDelete
  129. Good day please help i needed my documents im trying to track my item delevery and they said arrive already in PHZONE7 the problem where is the exsact location PHZONE7 i was there post office in pinamungajan cebu but not yet arrive there i just count a day date 10days ago from now sending me the ducuments but i still not receive.

    ReplyDelete
  130. Hello po ask ko lang po ung pinadala ko n package nung aug 31 ko papo pinadala sa pilipinas galing russia po untill now wala pa po nariricieve thanks

    ReplyDelete
  131. Hi po gud evening po. Tanung ko lng po Sana Kung ako.. May pinadala po kc ung kapatid ng amo ko s mama ko saan ko po ba pwd marecieve ang padala? Pwd po ba s province nmin...

    ReplyDelete
  132. hipo my pinadala po sa akin na package friend q nka hold daw pi Ito sa costum NG Clark cno po ba dpat Ang mag inform skin Ang custum pba oh ung nag parcel at pwede pba mag inquire khit saang costume branch offices nung 26 ppo kc to NG October saan pba aq dpat ppunta?....

    ReplyDelete
  133. Hello po!

    I have an EMS parcel to be received. On date December 7,22019 at 1pm,it is said that it was departed from inward office of excahnge. At 4:30pm, at PHZONE7, it is said that UNSUCCESSFUL DELIVERY, reason: invoice missing. What does it mean? What should I do? Can I get my parcel? Or when will my parcel arrive? Please help me track my parcel. tracking number: EG257560688KR.

    Thanks.

    ReplyDelete
    Replies
    1. apparently we have the same problem. I don't even know what to do with this. those were even important docs, which is needed by the recipient as soon as possible.

      Delete
  134. Good afternoon, my friend sent me a package .. the package was sent on December 18, 2019 [Wednesday} and my friend was expecting me to received the package on December 23 {Monday} but when I checked EMS tracking number the status is "Arrival at inward office of exchange" {it means that the package was here already right? } my question was "how long it will take to deliver the package from Philippines custom to my address?"
    Kindly need your answer Thank you

    ReplyDelete
  135. Hello.. i would like to ask lang sana.. what does it mean by customs status: import authorized?thanks

    ReplyDelete
    Replies
    1. Ganyan din sakin 10 days na. Ano na balita sa package mo?

      Delete
    2. Ganyan din po saakin ngayon, since june 27 pa po yung import authorized, up til now wala pong update. Kailangan po bang puntahan sa post office sa Pasay?

      Delete
    3. Ganyan din po status nung akin, mag iisang linggo na. May update na po ba sa package niyo?

      Delete
  136. what does phzone1 means? thanks

    ReplyDelete
    Replies
    1. hi have you figured out what phzone1 means? thank you!

      Delete
  137. ask ko lang po about sa package ko ilang days na po kasi na stock jan sa custom .ok naman po dito sa japan bakit po ang tagal ma deliver sa designated place niya po ?? thank you

    ReplyDelete
  138. mine says "Receive item at delivery office, PHILIPPINES" idk where and what delivery office is this

    ReplyDelete
  139. Hello, my parcel po ako nakalagay is Held at destination import office. What does it mean? Thank you

    ReplyDelete
  140. July 11 pa po yung package sa custom , it says that CUSTOM STATUS :IMPORT AUTHORIZED.... When it will delivered to us?... Ano pong procedure ang need na gawin? From japan to philippines po yung package...

    ReplyDelete
  141. My parcel was posted in june but reached philippinss in august. Delivery was attempted but item is still not delivered to the address. It is an important document. Upon tracking it shows MNL CTRL MAIL EXCHANGE CTR EXPRESSItem DispatchedAir. Please help me understand this. My tracking number is EJ489306696IN. Please help me get my parcel. Thank you po.

    ReplyDelete
  142. ano po ibig sabihin ng delivery attempted? phzone1? ilang days na po kasi gnyan ang status ng parcel ko. maraming salamat sa sasagot.

    ReplyDelete
  143. Hi po,ask ko lng po kung puede ko pa iclaim yung package na padala ng asawa ko from japan last november pa po.hindi nya po kasi nalagay contact number ko kya d ako macontact.sana hindi pa po na return to sender yung package.ito po yung tracking number EG755353960JP.thank you

    ReplyDelete
  144. I sent an ems parcel from India. It reached the inward office and the dispatched. Status says it's location is PHZONE7 what does it mean and how many days it will take to be delivered to the address?

    ReplyDelete